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Everything you need to know
Straight answers for a business owner who needs the truth.
FAQs
Straight answers for a business owner who needs to know the truth.
Starter is ideal for small businesses & startups needing a clean website with our all-in-one sales & marketing platform integration. Growth is for scaling businesses that need more pages, AI chatbot automation, appointment booking, and payment processing. Elite is for high-performing brands that want everything in Growth plus ongoing SEO management, an AI Voice Bot, and advanced automations.
A premium website isn't a template swap. The setup fee covers real strategy, brand-aligned custom design, conversion-focused copy, third-party integrations, SEO groundwork, accessibility (WCAG AA), performance tuning (Core Web Vitals), and thorough QA across every device. You pay once for the build — then a low monthly subscription covers hosting, support, and included edits.
The one-time setup fee covers the full design, development, and launch of your premium business website — including brand alignment, custom layout, platform integration, SEO setup, and thorough testing. It's a one-time investment with no recurring charge for the build itself.
Within 24 hours you'll receive a welcome email, an onboarding form to collect your brand assets and content, and a kickoff call with your dedicated project manager. We then design, build, review with you, and launch — typically in 1–4 weeks depending on your plan. Your monthly subscription only starts after your website is live and approved by you.
Yes. Every plan is backed by our 30-day money-back guarantee. If the finished website doesn't lift your business the way we promised, you get a full refund — setup fee included. No hoops, no fine print.
Your subscription covers hosting, full ongoing support for website edits, and every software and tool bundled in your plan — the full sales & marketing platform, email marketing, unlimited media storage, calendars, automations, funnels, AI assistance, social media planner, unified inbox, mobile app access and more, plus 500+ video tutorials and 1000+ help articles.
Yes. Unlimited premium hosting with enterprise-grade security and blazing-fast load times is included in every plan — Starter, Growth, and Elite — at no extra cost.
Delivery timelines vary by plan: Starter is typically 1–2 weeks, Growth is 2–3 weeks, and Elite is 3–4 weeks. Timelines depend on how quickly you can provide content and feedback during the review stages.
Every plan includes full ongoing support for website edits handled by our team — copy tweaks, image swaps, new sections, page updates, banners, offers, contact and form changes, SEO meta updates, and small design refinements. Submit requests any time by email or from your dashboard and our team takes care of it for you. You can also make unlimited changes yourself using the built-in website builder.
Absolutely. You can move from Starter to Growth, Growth to Elite, or even a fully custom development plan at any time as your business grows. Your existing website and data are preserved during the upgrade.
Yes, you'll need a domain (e.g. www.yourbusiness.com). If you don't have one, you can purchase and register a domain directly through our platform at an additional cost and we'll handle the full technical setup for you.
Not at all. Everything is built to be simple and intuitive. You also get access to 500+ detailed video tutorials, 1000+ help articles, and a dedicated mobile app so you can manage your contacts and business on the go — no technical knowledge required.
The Custom plan is for businesses with bespoke requirements — login / registration portals, full backend database integration, advanced AI agents, or completely custom web applications built to your exact specification. Pricing is tailored to your project. Contact us to discuss.
Support is available via live chat and email. You also get a comprehensive knowledge base, 500+ video tutorials and 1000+ help articles. Our team is here to make sure you succeed.
Yes. Security is our top priority. All plans include enterprise-grade encryption, SSL, DDoS protection, and secure data transfer — keeping your data and your customers' data fully protected at all times.
LiveChat lets you manually chat with visitors and collect inquiries. The AI Chatbot automates this — talking to prospects and booking appointments 24/7 without your intervention. AI Voice Call goes further with a voice bot that talks to customers in real time on the phone and automatically follows up on missed calls.
Yes. The AI Voice Call plan includes a voice bot that automatically calls and follows up with inquiries if you miss their call, so you never miss a customer.
It helps you automatically request, monitor, and manage reviews on Google, Facebook and more. It also intercepts negative feedback before it goes public — building a stellar online reputation effortlessly.